On November 3, 2023, after more than an hour's drive, a group of 20 people from Jiayuan Property arrived at the Future Light Project of Vanke Company in Suqian for observation and learning.

Heng, the general manager of the Future Light Project, personally served as the guide. He started the explanation from the management mode. Vanke Property aims to provide high-quality property management services, and through standardized, professional, and innovative management methods, it strives to provide residents with a superior living environment and convenient property services. He then detailed the organizational structure, service content, management process, and quality control.

Guided by Heng, they entered the park. The trimming of green plants was distinct, with standardized shapes, and various seasonal flowers were blooming in the flower beds, which was very appealing. There were outdoor mosquito and fly control lamps, and honeycomb express boxes were set up along the main road, with warm reminder slogans visible everywhere. The buildings were fully enclosed, preventing unauthorized personnel from entering. Inside the building entrance, there were unmanned micro-convenience service shelves, height scales on the walls, anti-slip mats on the floor, and hidden hooks on the walls at the entrance, as well as safety fences on the top floor. The customer service center had an intelligent machine, where property fees, utility bills, and violation handling could be efficiently processed. All of these details fully reflected the meticulousness of the management.

In fact, property management is generally similar, but what truly reflects the level of corporate management is the handling of minor differences. The trademark smile with eight visible teeth, the orderly arrangement of two or three people in a row, maintaining a 10-meter safety distance, promptly following up on every matter, and ensuring uninterrupted elevator maintenance--these are all ironclad rules of Vanke. Vanke Property respects, cares for, and provides courteous service to every homeowner, making them feel at ease.

Over the years of experience, Vanke Property has distilled the service philosophy hidden in the details of its daily basic services. Through this learning experience, everyone's horizons were broadened, and they will apply their professional knowledge and skills, digest and absorb them, to provide more personalized services to homeowners, and build our beautiful Jiayuan with a more professional demeanor.